FAQ

I was registered to the main race day of 39. Tartu Forest Marathon, 9th of May. What will happen to my entry fee?

1. If the main race day is cancelled, I will not wish to participate either in the virtual race or in the individual race.

  • Do I need to notify the organizer that I do not wish to participate this year?

Yes, please send an e-mail to aet@tartumaraton.ee.

  • Do you return my entry fee?

According to the race regulations, we will transfer 50% of your paid entry fee to your user account as a credit which you can use to cover entry fees of our next events. Another option is to apply for a monetary refund of the same sum.

  • What should I do to get the 50% monetary refund?

If you wish to get the 50% monetary refund, attach to your e-mail your filled application form: XLSX or PDF. Deadline for these applications is May 16th 2021.

2. If the main race day is cancelled, I want to participate in the individual race.

  • Do I have to register again?

No. All participants of the 39. Tartu Forest Marathon will be automatically listed as participants of individual race. You can change your distance when you log in to your account free of charge until May 8th at 17.00. Only when moving from the shorter to the longer distance, the entry fee difference has to be paid.

  • Do I have to make any additional payments?

No. If your original payment was more than the entry fee of individual race, then we will transfer the surplus to your user account as a credit that you can use to cover entry fees of our next events. It is possible to ask a monetary return of this same sum if you attach to your e-mail your filled application form: XLSX or PDFDeadline for these applications is May 16th 2021.

3. If the main race day is cancelled, I want to participate in the virtual race.

  • Can I re-register?

Yes, You can re-register when you log in to your account free of charge until May 8th at 17.00.

  • Do I have to make any additional payments?

No. If your original payment was more than the entry fee of virtual race, then we will transfer the surplus to your user account as a credit that you can use to cover entry fees of our next events. It is possible to ask a monetary return of this same sum if you attach to your e-mail your filled application form: XLSX or PDFDeadline for these applications is May 16th 2021.